The Smart, Affordable, Complete, Business Communication Solution

  • Customized,  Professional, 24/7 live answering service.
  • Receive your messages via voice mail/text/email/fax.
  • Calls diverted seamlessly to mobile or land-line.
  • Update your answering instructions instantly, anywhere.

We build long term relationships by providing the highest level of service, not by making you sign a contract.

Whether yours is a professional, blue collar or internet business, Columbus Telephone Answering Service has a rate plan designed for your specific needs. Each account is custom tailored and our commitment to providing high quality service at a fair price is why we are one of the fastest growing services in our industry.

We Live In An Age Of Technology

The Internet and advances in telecommunications technologies have made it easier than ever for consumers to buy from and communicate with the businesses that they use on a day-to-day basis.

The answering service industry has been changed drastically due to these technological advances because call centers are able to handle communications faster than ever. And, with good reason, our clients and their clients expect their phone calls to be answered and their messages to be delivered promptly and accurately all the time and every time.

Also, customer service is no longer something that businesses can only provide in person or over the phone. With more consumers than ever using cell phones and computers, customer service via email, web and social media are quickly becoming standard operating procedure for all business models.

At Columbus Telephone Answering Service, we are invested in using current and reliable technologies to provide superior service, reliability and value to our clients.”

Technology at Atlanta Telephone Answering Service

  • Our infrastructure includes virtual and cloud-based servers offering stability and data redundancy.
  • We offer multiple methods to contact you and your staff: email, SMS, fax, phone or your existing web-based ticketing system.
  • All your call recordings are available 24/7 in real-time via our secure web portal.
  • All of your messages are archived and available 24/7 in real-time via our secure web portal.
  • Access your account, make changes, view your invoices and more via our web-based client interface. It’s free with every account.
  • Our IT Department is focused on integrating the latest reliable technologies into our business model and infrastructures.
  • While the security and reliability of our systems are critical aspects of our IT model we also focus heavily on usability and efficiency so that we can provide superior business communication handling services to our family of clients.

Looking for more information?

Contact us today at 1-800-645-2616 or fill out our online request for more information and we’ll send you our pricing and plans packet today!